Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Will I have to pay extra fees when my package arrives?

Due to NEW Customs rules (effective August 29, 2025), import duties/tariffs will be charged to most packages entering the U.S., based on the current tariff rate of the country of origin i.e. where the product was made. Our shop ships via Chit Chats, a third party service that utilizes partner carriers like Canada Post, and USPS for "final mile" delivery. Packages destined for the USA are subject to DDP postage (Delivered Duty Paid), meaning extra fees are paid up-front, so their won't be any surprises on the recipients' end on arrival. Listings that do not indicate shipping options for our American customers can, in most cases, still be shipped - we just have to calculate and collect the associated fees. Contact us for details.

How much will the extra duty fees be?

An ad valorem tariff rate, based on a product's country of origin (where it was made), and calculated as a percentage of an item's value, will apply to the majority of our listings. For listings that do not indicate a U.S. destined delivery fee, please contact us with your address: we are more than happy to complete the requisite paper work to determine any additional fees associated with your product(s) of choice, and create a private listing for said item(s).

How can I determine the Country of Origin?

We have added Country of Origin to each of our listings to assist you, should you prefer to "guesstimate" extra fees on your own. You can check online tariff tools or search "international tariff rates by country", or contact U.S. Customs and Border Control. We can not ship items with indeterminate country of origin, at this time. Again, we're happy to contact our shipping partner to determine the exact fees associated with the item(s) you're interested in: simply contact us, and include a shipping address.

Will Canadian shoppers be affected by U.S. tariffs and termination of the Section 321 De Minimis exemption??

Fellow Canadians, shopping at Where the Wild Finds Are, will not incur additional fees due to U.S. tariffs.

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